Connect, engage and communicate with your customers across SMS, WhatsApp Business, RCS, Voice and Email through a scalable business communication platform built for modern customer journeys.
Arihant Global brings business messaging, communication APIs, campaign management, automation and customer engagement capabilities together to help businesses manage transactional, promotional and customer communication efficiently.
Arihant Global is a Communication Platform as a Service (CPaaS) provider in India that helps businesses communicate with customers across multiple digital and voice channels.
Instead of managing separate communication providers for SMS, WhatsApp, RCS, Voice and Email, businesses can use Arihant Global’s communication solutions and APIs to build connected customer communication workflows.
Our cloud communication platform supports use cases such as OTP authentication, transactional messaging, promotional communication, customer notifications, marketing campaigns, lead engagement and customer support.
Customer journeys rarely happen on a single channel.
Arihant Global helps businesses build an omnichannel communication platform strategy across messaging, voice and email so customers can receive the right communication through the appropriate channel at the right stage of their journey.
Use one communication ecosystem to manage customer notifications, authentication, marketing, transactional updates and engagement.
Send business-critical and customer communication through enterprise SMS solutions.
Build notifications, marketing communication and customer conversations using WhatsApp solutions.
Create richer mobile messaging experiences through interactive RCS Business Messaging.
Add automated voice communication and call workflows to customer journeys seamlessly.
Manage promotional and transactional email alongside messaging and voice communication.
Empower two-way customer interaction, instant feedback and automated verification long-codes.
Communication becomes difficult to manage when channels, campaigns, customer data and integrations operate separately.
Arihant Global brings communication capabilities together so businesses can build a more connected customer communication environment.
Depending on the products and integrations you use, your teams can manage communication workflows across channels while gaining visibility into campaign and delivery activity.
Plan and manage customer communication campaigns across supported channels effortlessly.
Trigger customer communication based on business events, custom workflows, and application actions.
Track relevant delivery statuses, handset receipts, and communication activity for supported services.
Build communication journeys covering acquisition, authentication, transactions, engagement, and support.
Measure communication activity and campaign performance through granular, available reporting capabilities.
Connect communication services with websites, mobile apps, CRM platforms, and internal business systems.
Build supported conversational communication workflows where the selected channel allows it.
Automate reminders, alerts, confirmations, and customer updates directly from your existing systems.
Communication becomes difficult to manage when channels, campaigns, customer data and integrations operate separately.
Arihant Global brings communication capabilities together so businesses can build a more connected customer communication environment.
Depending on the products and integrations you use, your teams can manage communication workflows across channels while gaining visibility into campaign and delivery activity.
Engage customers through SMS, WhatsApp, RCS, Email and supported voice communication.
Support login verification, transactions, registrations and account authentication.
Keep customers informed about orders, payments, bookings, account activity and service updates.
Automate reminders, confirmations, status updates, renewals and business notifications.
Support customer enquiries, IVR workflows, two-way messaging and follow-up communication.
Connect marketing campaigns with lead alerts, qualification, follow-ups and CRM workflows.
Customers move between communication channels throughout their journey. Build a connected strategy instead of treating every channel as an isolated tool.
SMS, WhatsApp,
RCS, Email & Voice
Campaigns,
Conversations & Leads
OTP, Verification &
Security
Orders, Payments &
Alerts
WhatsApp, IVR,
Voice & Messaging
Delivery Data &
Analytics
Selecting a cloud communication provider is about more than sending messages. Businesses also need integration support, channel expertise, visibility, scalability and knowledge of local communication requirements.
SMS, WhatsApp Business, RCS, Voice and Email communication solutions.
Integrate messaging capabilities with applications, websites and business systems.
Communication experience aligned with Indian business and telecom workflows.
Assistance with relevant DLT onboarding and SMS messaging requirements.
Support communication requirements as your customer and message volumes grow.
Technical assistance for connecting communication services with your stack.
Solutions for promotional, transactional, authentication and engagement use cases.
Monitor supported communication and campaign performance through reporting capabilities.
Business communication in India comes with unique operational and compliance requirements. From SMS DLT processes and sender registration to customer communication across WhatsApp, RCS, Voice and Email, organizations need both communication technology and implementation knowledge.
As a CPaaS provider in India, Arihant Global helps businesses navigate communication workflows while integrating messaging services into their applications and customer journeys. Whether you are a startup launching your first transactional messaging workflow or an enterprise managing high-volume customer communication, our team can help identify the appropriate communication channels and integration approach for your use case.
End-to-end guidance for entity, sender ID (Header), and content template approvals.
Smooth messaging flow compatible with Indian telecom regulatory and scrubbing architecture.
Automate failover to ensure critical OTPs and transactional alerts never fail delivery.
Direct access to Indian technical account managers for custom API setups and SLA maintenance.
Different industries communicate with customers in different ways. Build communication journeys around your business requirements.
OTP authentication, transaction alerts, payment communication, reminders and account notifications.
Promotions, order confirmations, delivery updates, cart engagement and customer support.
Appointment reminders, booking confirmations, service updates and patient engagement.
Admission communication, verification, fee reminders, announcements and student notifications.
Shipment updates, delivery alerts, OTP verification and operational notifications.
Booking confirmations, reminders, promotions, travel alerts and customer assistance.
Lead communication, property enquiries, site-visit reminders and sales follow-ups.
Large-scale messaging, APIs, automation and multi-channel customer communication.
As operations expand, message volumes multiply. Arihant Global provides low-latency messaging architecture capable of handling heavy concurrent traffic across transactional and promotional streams.
| • High-Volume Concurrency | • Dedicated SMS Routes |
| • Carrier Redundancy | • Sub-account Management |
| • Automated Fallback | • Custom SLA Options |
Customer authentication, banking OTPs, and booking confirmations require rigorous reliability. Built with multi-operator failovers and modern data security practices to protect business-critical throughput.
| • 99.9% Uptime Commitment | • API Token Auth |
| • End-to-End Encryption | • Disaster Recovery |
| • Role-Based Access | • Direct Telco Interconnects |
Show real platform interfaces so buyers and developers can understand what they will actually use.
Show how teams create and manage communication campaigns.
Show relevant message status and campaign reporting.
Show an actual API request and response from your platform.
Show templates or customer conversation management.
Show how supported voice workflows are configured.
Show a consolidated overview of platform activity.
Customer communication becomes more valuable when it connects directly with business workflows. Integrate Arihant Global via communication APIs, supported webhooks, and trigger automation.
A CPaaS platform, or Communication Platform as a Service, enables businesses to integrate communication capabilities such as messaging, voice and notifications into applications and workflows using APIs and cloud-based communication tools.
A cloud communication platform provides communication services through cloud infrastructure instead of requiring businesses to build and maintain their own telecom systems.
Traditional communication systems may require separate infrastructure or providers. CPaaS exposes communication capabilities through cloud-based software and APIs, making them easier to connect with applications and business workflows.
Arihant Global can support API- and workflow-based integrations with compatible CRM and business systems. The exact integration depends on your CRM, communication channel and business workflow.
Arihant Global provides assistance for relevant SMS DLT processes and communication requirements in India. Requirements depend on the use case and applicable telecom regulations.
Arihant Global provides communication solutions across SMS, WhatsApp Business, RCS Business Messaging, Voice and Email. Individual capabilities depend on the selected product and implementation.
An omnichannel communication platform helps businesses coordinate customer communication across channels such as SMS, WhatsApp, RCS, Voice and Email.
Yes. Arihant Global provides API-based communication capabilities for supported services such as SMS, WhatsApp, RCS, Voice and Email.
Yes. Arihant Global offers business communication solutions across these channels so organizations can select services relevant to their customer communication requirements.
Arihant Global supports business communication requirements including transactional messaging, OTP authentication, customer notifications, campaigns, APIs and multi-channel engagement.
Words That Inspire, Service That Delivers! Discover Why Our Customer Love Us!!
Very good service offered by Rakesh Jangid and he has knowledge everything about sms service and new regulations and resolved our issues which were pending since long time. Thank you team Arihant and kudos...Highly recommend..
For 11 years, Arihant Global has been providing us with top-notch services, delivering our digital requirements with the utmost precision and at the highest caliber. Their dynamic client management team has been an absolute boon for us as a pan India organization. We are extremely grateful to have been associated with Arihant Global and have been on the receiving end of flawless and bang-on services for over a decade.
Good understanding of the business requirements and the enthusiastic team… aggressive leadership makes Arihant perfect in all business associations… Very good team to associate with…
This is to Certify that Arihant Global is associated with Mahagenco for mobility services and IT consulting (short work) assistance in India. We appreciate support and solutions provided by their team or its founder by Rahul Kumar Jain
Arihant Global team is amazing. They are professional, on time, communicates in a timely manner and has amazing ideas for the logo designing, social media marketing . Thank you for your efforts Rahul ji. Now waiting for the website design to come best out its way. We are extremely grateful to have been associated with Arihant Global.
It was great experience right from understanding requirement some 8 years back to giving right solution till now.
We are Very Happy to Associate with them for our Social media engagement and digital needs, their Team is very proactive for contents design and timely posting according to need, their way of working and working delivery is awesome.
What one looks for in a Digital Marketing Team is new-age technologies & know-how of the best practices. For over 10 years, Arihant Global has been a partner with www.results.shiksha & has not just been guiding us with the best services possible but we have had tremendous success using their digital solutions. I highly recommend Arihant Global in the EdTech Space.
Arihant Global : With over 12+ years of experience in the mobility and telecom industry, we have been a trusted/outsourced partner for 2,000+ clients, delivering cutting-edge communication solutions with a proven track record and robust infrastructure ensuring high delivery rates & security.
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