textlocal logo

Proudly Associated with IMImobile Since 2010-Delivering Powerful & Seamless Messaging Solutions Across India (Catalyst Partner – Textlocal India)

DLT Registration: TRAI has mandated all businesses that want to send SMS to register their business, headers, and templates on DLT platforms. Know more

Privacy Policy

At Arihant Global, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS services (including Service SMS, Promotional SMS, and Transactional SMS) or visit our website.

By accessing our services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.


1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Contact Details: Name, email, phone number, business address.

  • Account Data: Username, password, transaction history.

  • Payment Information: Billing details (processed securely via third-party payment gateways).

B. Non-Personal Information

  • Usage Data: IP address, browser type, device information, pages visited.

  • Cookies & Tracking: We use cookies to enhance user experience (you can disable them in browser settings).

C. SMS & Communication Data

  • Message Content: For compliance and service improvement (we do not store message content beyond delivery).

  • Recipient Lists: Only for authorized transactional/promotional messaging.


2. How We Use Your Information

We use collected data for:

  • Service Delivery: Account management, SMS routing, and customer support.

  • Security & Fraud Prevention: Detecting and preventing misuse.

  • Legal Compliance: Adhering to TRAI regulations and other laws.

  • Improvements: Analyzing trends to enhance our services.

  • Marketing (with consent): Sending promotional offers via email/SMS.


3. Data Sharing & Disclosure

We do not sell your personal data. Information may be shared only in these cases:

  • With Your Consent: For third-party integrations you authorize.

  • Service Providers: Payment processors, cloud hosting, and SMS gateways (under strict confidentiality agreements).

  • Legal Obligations: If required by law, court order, or government authorities.


4. Data Security

We implement industry-standard measures to protect your data:

  • Encryption: Secure transmission (SSL/TLS).

  • Access Controls: Restricted to authorized personnel only.

  • Regular Audits: To identify and address vulnerabilities.


5. Your Rights

You have the right to:

  • Access or Correct your personal data.

  • Delete your account (subject to legal retention requirements).

  • Opt-Out of marketing communications (use “Unsubscribe” in emails/SMS).

  • Withdraw Consent for data processing (may limit service functionality).

To exercise these rights, contact us at [email protected].


6. Retention Period

We retain data only as long as necessary:

  • Account Information: Until deletion request or 2 years post-inactivity.

  • Transactional Records: As per financial and legal compliance (typically 5+ years).


7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Review their policies separately.


8. Policy Updates

We may update this policy periodically. Changes will be posted on our website with a revised “Last Updated” date. Continued use of services implies acceptance.


9. Contact Us

For privacy-related questions or requests:

  • Email: [email protected]

  • Phone: 0141-2942622

  • Address:
    Plot No. 25, Ground Floor,
    Green Nagar, Dalda Factory Road,
    Jaipur, Rajasthan – 302018

Open chat
Hello 👋
Can we help you?