Proudly Associated with IMImobile Since 2010-Delivering Powerful & Seamless Messaging Solutions Across India (Catalyst Partner – Textlocal India)
Proudly Associated with IMImobile Since 2010-Delivering Powerful & Seamless Messaging Solutions Across India (Catalyst Partner – Textlocal India)
Maximize business communication and enhance customer experience with Arihant Global’s IVR Solutions. Whether you’re looking to automate call handling, provide self-service options, or route calls efficiently.
Key Features of Our Services:
✅ Intelligent Call Routing
✅ Multi-Language Support
✅ Real-Time Call Analytics
✅ Voice & DTMF Input Support
✅ Call Recording & Monitoring
✅ Enterprise-Grade Security
Seamless Call Management: Easily handle incoming calls with an automated IVR system, ensuring a smooth and professional customer interaction. Reduce wait times and improve customer satisfaction.
Smart Call Routing: Direct calls to the right department or agent based on customer input, ensuring efficient query resolution and a better service experience.
24/7 Availability: Provide round-the-clock assistance with an intelligent IVR system that allows customers to get information or take actions without human intervention.
Multi-Level IVR Menus: Offer customers multiple options through an interactive voice menu, enabling them to choose the most relevant service or department.
Cost-Effective & Scalable: Reduce operational costs by automating call handling while scaling the system effortlessly as your business grows.
Quick & Easy Setup: Get started immediately with minimal integration effort, ensuring your business can leverage IVR services without delays.
1️⃣ Automated Call Handling
Enhance customer experience by automatically greeting and guiding callers to the right department without human intervention.
2️⃣ Lead Qualification & Distribution
Screen incoming leads based on caller inputs and route them to the appropriate sales team, ensuring efficient lead management.
3️⃣ Appointment Scheduling & Reminders
Allow customers to book appointments via IVR and receive automated reminders, reducing no-shows and improving operational efficiency.
4️⃣ Customer Support & Self-Service
Provide 24/7 support with IVR-driven self-service options for FAQs, order tracking, balance inquiries, and complaint registrations.
5️⃣ Survey & Feedback Collection
Automate customer feedback collection through IVR calls, helping businesses gather valuable insights and improve services.
6️⃣ Multi-Language Support
Enable seamless communication by offering IVR menus in multiple languages, catering to a diverse customer base.
7️⃣ Secure OTP Verification & Authentication
Use IVR for secure, automated OTP verification to validate transactions, user registrations, and access control.
Enhance customer interactions with intelligent call routing, automated responses, and seamless integration. Our IVR platform transforms traditional call handling into an efficient, AI-driven experience.
Secure and reliable IVR system with enterprise-grade encryption and stringent data privacy measures.
Seamless Integration Support: Our experts assist with smooth API integration, CRM connectivity, and advanced IVR configurations.
Cost-Effective & Scalable: Affordable pricing with no hidden charges—pay only for what you use, with flexible IVR plans for businesses of all sizes.
IVR (Interactive Voice Response) is an automated telephony system that interacts with callers, collects information, and routes calls to the appropriate department or agent without human intervention.
IVR works by using pre-recorded voice menus that allow callers to navigate options using their keypad or voice commands. Based on the caller’s input, the system directs the call to the appropriate destination.
Automates call handling and reduces wait times
Enhances customer experience with self-service options
Routes calls efficiently, improving response time
Supports multi-language interactions
Provides 24/7 customer support availability
Yes, IVR systems can be fully customized to match your business requirements, including personalized greetings, call routing options, multi-language support, and integration with CRM software.
Absolutely! IVR services help small businesses manage customer calls professionally, streamline operations, and enhance customer satisfaction without needing a large customer support team.
Yes, IVR systems can be integrated with CRM platforms to log customer interactions, track call history, and improve customer relationship management.
IVR pricing depends on factors like the number of call flows, customization, integration requirements, and usage volume. Contact us for a tailored pricing plan.
Getting started is easy! Contact us today for a free consultation, and we’ll set up a customized IVR solution that fits your business needs.
Words That Inspire, Service That Delivers! Discover Why Our Customer Love Us!!
Very good service offered by Rakesh Jangid and he has knowledge everything about sms service and new regulations and resolved our issues which were pending since long time. Thank you team Arihant and kudos...Highly recommend..
For 11 years, Arihant Global has been providing us with top-notch services, delivering our digital requirements with the utmost precision and at the highest caliber. Their dynamic client management team has been an absolute boon for us as a pan India organization. We are extremely grateful to have been associated with Arihant Global and have been on the receiving end of flawless and bang-on services for over a decade.
Good understanding of the business requirements and the enthusiastic team… aggressive leadership makes Arihant perfect in all business associations… Very good team to associate with…
This is to Certify that Arihant Global is associated with Mahagenco for mobility services and IT consulting (short work) assistance in India. We appreciate support and solutions provided by their team or its founder by Rahul Kumar Jain
Arihant Global team is amazing. They are professional, on time, communicates in a timely manner and has amazing ideas for the logo designing, social media marketing . Thank you for your efforts Rahul ji. Now waiting for the website design to come best out its way. We are extremely grateful to have been associated with Arihant Global.
It was great experience right from understanding requirement some 8 years back to giving right solution till now.
We are Very Happy to Associate with them for our Social media engagement and digital needs, their Team is very proactive for contents design and timely posting according to need, their way of working and working delivery is awesome.
What one looks for in a Digital Marketing Team is new-age technologies & know-how of the best practices. For over 10 years, Arihant Global has been a partner with www.results.shiksha & has not just been guiding us with the best services possible but we have had tremendous success using their digital solutions. I highly recommend Arihant Global in the EdTech Space.
Arihant Global : With over 12+ years of experience in the mobility and telecom industry, we have been a trusted/outsourced partner for 2,000+ clients, delivering cutting-edge communication solutions with a proven track record and robust infrastructure ensuring high delivery rates & security.
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