Proudly Associated with IMImobile Since 2010-Delivering Powerful & Seamless Messaging Solutions Across India (Catalyst Partner – Textlocal India)
Proudly Associated with IMImobile Since 2010-Delivering Powerful & Seamless Messaging Solutions Across India (Catalyst Partner – Textlocal India)
TRAI (TCCCPR 2018) mandates that all businesses sending SMS register their business entity, headers (sender IDs), content templates, and consent templates on DLT platforms such as Smartping, Vodafone, Jio TrueConnect, and others.
Register on any of the approved DLT platforms by providing the required information and documents. Once you receive your Entity ID/Registration ID, update it in your Arihant Global account:
Jio TrueConnect DLT (trueconnect.jio.com) – How to Guide – Click Here
BSNL & Vodafone Idea Ltd DLT (www.vilpower.in) – How to Guide – Click Here
Smartping (www.smartping.live/entity)
Two types of headers can be registered:
Other/Transactional (OTP, alerts, service updates, etc.) – Requires a 6-character alpha sender ID.
Promotional (offers, discounts, marketing messages, etc.) – Requires a 6-digit numeric sender ID.
Headers (Sender IDs) are case-sensitive (e.g., ARIHANT and arihant are different).
The header should match your business name. If different, provide supporting documents like website links, trademark certificates, etc.
After approval, email a screenshot of your approved headers to Arihant Global’s support team to configure them in your account.
Navigate to Template > Content Template Registration.
Select template type: Promotional, Transactional, Service Implicit, or Service Explicit.
Choose SMS as the communication type.
Select the appropriate category and consent ID (optional).
Link the headers you want to use with this template.
Enter the message template content and submit it.
Navigate to Template > Content Template > Add.
Choose the template type: Promotional, Service Implicit, Service Explicit, or Transactional.
Select category and consent template (if applicable).
Link all relevant headers.
Provide a template name and select the message type (Text/Unicode).
Enter the message template content and save.
Navigate to Template > Consent Templates > Add.
Enter a template name and brand name.
Define the scope of consent and submit.
OTPs, alerts, service updates, etc., fall under Service Implicit/Service Inferred.
All templates must include the brand name in the content part.
Yes, as per TRAI regulations in India, businesses must register on the Distributed Ledger Technology (DLT) platform to send SMS.
Our SMS validity is 1 year from the date of purchase. However, as a special offer for new registrations, we provide 1 additional year of validity absolutely free — giving you a total of 2 years of SMS validity to use your balance without any rush.
If your SMS control panel remains unused for 90 days, your account will be marked inactive. To reactivate, please email us at [email protected].
SMS credits are typically added automatically after 2 hours of successful payment. For Quick SMS Credits, you can share your payment details and SMS account information via email at [email protected], and our team will process it soon.
SMS credits are processed Monday through Saturday between 10:00 AM to 08:00 PM (IST). Payments made outside these hours will be processed on the next working day during operational hours.
All payments made to Arihant Global are final and non-refundable. This applies to plan cancellations, service downgrades, and unused services. We recommend selecting your plan carefully before payment.
We charge on a submit basis by default, meaning your SMS balance is deducted once the message is successfully submitted to the operator — not after delivery. This ensures faster processing and transparent usage tracking.
Yes, we provide APIs that allow you to integrate SMS services with your website, CRM, or applications.
Yes, you can have multiple sender IDs but these sender IDs/Headers must be approved from the DLT portal.
You can track the delivery status in real-time through the reports section in your dashboard.
A standard SMS is 160 characters long in English and 70 characters in regional languages. If the message exceeds this, it is split and sent as multiple messages (concatenated SMS), with each segment containing 153 characters.
Yes, you can send SMS in regional languages using Unicode messaging, which supports Indian languages like Hindi, Tamil, Telugu, Marathi, etc.
Yes, you can personalize bulk SMS by merging custom fields like name, location, or order details to make messages more relevant.
Yes, you can schedule SMS campaigns to be sent at a specific date and time.
Currently, our service is available only for Indian mobile numbers.
Most SMS messages are delivered instantly, but delivery may take a few minutes depending on the network and recipient’s phone status.
Our dedicated support team is available from Monday to Friday, 10:00 AM to 06:00 PM to assist you with any technical or account-related queries promptly.
For general inquiries and support, please contact:
[email protected]
For sales-related questions, please contact:
[email protected]
Arihant Global : With over 11+ years of experience in the mobility and telecom industry, we have been a trusted/outsourced partner for 2,000+ clients, delivering cutting-edge communication solutions with a proven track record and robust infrastructure ensuring high delivery rates & security.
Disclaimer: At Arihant Global, we respect your privacy and keep all shared information confidential, using it only for service purposes and never sharing without consent except as required by law. All website content, including text, graphics, and designs, is the property of Arihant Global unless otherwise stated, and unauthorized use is prohibited. Images and logos are used for illustration and reference purposes only, with full respect to copyrights and trademarks of their respective owners. If you believe any content or image on this website infringes your rights, please contact us.
