Textlocal Alternative for SMS in India: Arihant Global Stands Out
In today’s digital time, the SMS service/marketing plays a crucial role in how businesses engage with their customers throughout India. It’s essential for sending transactional alerts, promoting offers, and keeping customers updated quickly and reliably in short duration. While Textlocal was a popular choice in India, but now it’s no longer available here. Now, businesses are turning to Arihant Global as a more localized, dedicated support, easy API integration and flexible alternative. This blog explores why Arihant Global is gaining popularity among Indian businesses and compares its features, pricing, customer support, compliance, feasibility and overall suitability with Textlocal.
1. Company Origin & Understanding of the Indian Market
Why It Matters ?
SMS communication needs the regulations in India are unique (DLT). From government-mandated DLT (Distributed Ledger Technology) requirements to preferences, service providers must understand and adapt to local nuances.
| Feature | Textlocal | Arihant Global |
|---|---|---|
| Company Origin | UK-based, Expanded to India | 100% Indian Company (Jaipur based) |
| Understanding of Local Market | Moderate | Deep and practical as the company is Indian |
| Adaptability to Indian Requirements | Limited | Strong, with local experience and market knowledge |
Textlocal began its journey in the UK and expanded to India later. While it has adapted to some extent, it was lacks a strong foundation in India’s diverse and complex business ecosystem. On the other hand, Arihant Global is built from the ground up with Indian businesses in mind.
From pricing to customer support, its services reflect a strong understanding of Indian customer behaviour, regulatory needs, and business models and others as per Indian Market.
2. Pricing & Flexibility
Why It Matters ?
Cost is one of the biggest concerns for local business, start-ups and SMEs when choosing an SMS company/vendor. Many companies start small and scale gradually, so the pricing model must be flexible and scalable as per client’s needs.
| Feature | Textlocal | Arihant Global |
| Pricing Model | Fixed per SMS | Custom pricing based on volume and negotiable |
| Small Volume Cost | High | Low and negotiable |
| Setup Charges | May apply | ₹-0 Free (depends on additional services) |
| DLT Support Charges | Often extra* | ₹0 (Included in sms bundle) |
| Wallet Adjustments | Not available | Flexible*, based on usage* |
Arihant Global shines in the mobility/SMS Segment. Not only for its affordable price but also for flexible packages/tailored as per business size and messaging needs. There are no hidden charges, and even essential services like DLT support come at no extra cost.
3. Feature Comparison: More Than Just Bulk SMS
Today’s businesses need more than just SMS i.e. everyone wants SMS, WhatsApp, Voice in a single portal to integrated communication with their customers. Handling these from different vendors can be a mess. So Arihant Global is the best option as it provides the same services under a single platform which is called the Omni-channel Platform.
| Feature | Textlocal | Arihant Global |
| Bulk SMS | Only ordinary SMS Service | Omnichannel Service (SMS, RCS, WhatsApp and others) |
| WhatsApp Business API | No | Yes |
| Voice Calls | ❌ | ✔️ Yes |
| RCS Messaging | ❌ | ✔️ Yes |
| Smart API Access | Basic | Advanced with documentation |
| CRM Integration | Limited | Available and customizable |
| Centralized Communication Platform | ❌ | ✔️ (All-in-one dashboard) |
Arihant Global provides a single platform to manage SMS, WhatsApp, voice calls, missed call alerts with smart API integrations. This eliminates the need for multiple tools, saving time and cost.
4. Delivery Speed & Smart Routing
Why It Matters ?
For time-sensitive messages like OTPs, case sensitive campaigns delivery speed is critical. Smart routing ensures high deliverability and avoids message drops.
| Feature | Textlocal | Arihant Global |
| Routing/Operator Technology | Basic | Smart multi-operator routing |
| Delivery Speed | Standard | Fast and priority routing available |
| Message Queuing | Yes | No (optimized for volume) |
| Live Delivery Reports | Partial/Standard | Full real-time reports with tracking, operators details also |
Arihant Global connects with all major telecom operators to ensure messages are routed via the fastest and most reliable path. Their real-time delivery tracking dashboard gives businesses clear visibility into performance with complete details.
5. Customer Support & Service
Why It Matters ?
In business communication, downtime or delivery failure can mean a loss of customers. Prompt support is crucial and Arihant Global provides the best support in compare to Textlocal.
| Feature | Textlocal | Arihant Global |
| Support Mode/Channel | Ticket/Email | Call, WhatsApp, Email, Tickets, Chats |
| Dedicated Manager facility | Standard Support by support team. | Standard Support by support team along with dedicated account manager. |
| Support Timings (IST) | Business hours | Extended hours, on request 24×7 |
Arihant Global focuses on real, human-based support not on robotics. You’re not stuck raising tickets and waiting. With dedicated account managers, live chat, and even support in regional languages, the difference in service quality is massive.
6. DLT Compliance Assistance
Why It Matters ?
DLT registration is mandatory in India to send SMS. However, many businesses struggle to complete it because of its complexity but Arihant Global Team is ready to assist in better way.
| Feature | Textlocal | Arihant Global |
| DLT Registration Help | Basic articles/files | Step-by-step personal guidance by dedicated account manager |
| Header Registration | Self-service | Guided and managed by account manager |
| Template Approval | Self-service | Done with follow-up and examples |
| Troubleshooting/contacting with operators | Yes | Full troubleshooting and handholding also helps to raise queries with operators |
Arihant Global not only guide the customers through the DLT registration but also helps in every stage—from requesting entity, choosing headers to getting templates approved. You can save time, avoid errors, and go live faster.
7. Future-Ready Technology & Scalability
Why It Matters ?
As your business grows, your communication needs will too. Choosing a provider that scales with you is important.
| Feature | Textlocal | Arihant Global |
| WhatsApp Marketing/API | ❌ Not available | ✔️ with templates, quick replies, AI bot integration |
| Voice Campaigns Service | ❌ Not available | ✔️ Auto-dialer and IVR |
| AI/Automation Tools | Basic or none | ✔️ Smart tools for automated workflows |
| Reseller/White-Label/Channel Partner Options | Limited | ✔️ Available for agencies and marketers |
| Partner-Friendly | Medium | High – Partner support programs available |
Arihant Global is not just keeping up with trends—they’re setting them. Their WhatsApp Business API support, AI-enabled messaging workflows, and reseller options make them ideal for growth-minded businesses.
8. Real Customer Experiences
Textlocal users often mention:
- Good platform for basic SMS usage
- User Interface was clean
- Support takes time
- They take much time to resolve the tickets
- DLT support is mostly DIY i.e. they didn’t support in DLT reg.
Arihant Global users say:
- They actually guided us on every step.
- DLT approval was done within a day.
- Their WhatsApp and SMS combo works great.
- Resolves issues in less than an hour.
- We have our own panel, and reports are super transparent.
The real value often lies in how a provider supports you after on boarding, and Arihant Global consistently receives positive feedback for personalized care.
9. Use Cases across Industries:
| Industry | Use of SMS | Why Arihant Global Wins |
| E-commerce Industry | Order updates, COD alerts and others | Fast delivery, WhatsApp fallback and others |
| Education | Fee reminders, notices, demo class info and others | Regional language, voice call option also |
| Healthcare | Appointment reminders, general camp info and others | Smart routing, secure API to send reports and others |
| Real Estate | Lead follow-up, offers related and others | CRM integration, missed call tracking to generate the leads |
| NGOs & Events | Volunteer coordination, campaigns for donation and others | Bulk messaging + voice alerts+ Whatsapp APIs |
Arihant Global adapts easily to different industry needs, unlike cookie-cutter solutions and provides all the services under a single platform.
Final Thoughts: Arihant Global Is Built for Indian Businesses
If you are looking the alternative option of Textlocal then think about Arihant Global. Arihant Global not only helps to customers/business to communicate better but also ensures don’t overpay or face compliance headaches.
Whether you’re a small business, a fast-growing start-up, or a large enterprise, Arihant Global has the tools, team, and technology to support your journey with full dedication.
Ready to switch?
Visit arihantglobal.in and see how easily you can boost your customer communication.
For business enquiries, demo requests, DLT support or sales related, connect with the Arihant Global team today.
Source: Online and Human Made by AGSIPL