Connect with your customers on WhatsApp, automate conversations, capture leads and send personalised messages at scale with Arihant Global’s WhatsApp Business API.

























































Arihant Global offers WhatsApp Business API solutions that is designed for medium to large businesses to communicate with their customers at scale. It allows you to send notifications, automate chat, integrate with CRM, capture leads and deliver exceptional customer support.
With 12+ years of experience, Arihant Global is an ISO 9001 & 27001 Certified, Meta-authorized WhatsApp Business API Platform in India.
We deliver secure, scalable messaging solutions with proven expertise, enabling businesses to automate customer engagement, AI chatbots, notifications, marketing campaigns, and sales conversations through WhatsApp official Business Platform.




See how WhatsApp Business API compares to WhatsApp and WhatsApp Business app
|
Feature
|
WhatsApp Business API / Platform
Growing Businesses, Enterprises & High-Volume Teams
Apply For FREE
|
WhatsApp Business App
For Small Businesses & Individual Owners
Get Started
|
|---|---|---|
| Best Suited For | Growing businesses, enterprises & high-volume teams | Small businesses & individual owners |
| User/Team Management | Built for multi-agent customer engagement through compatible platforms | Best for limited/small-team usage |
| Automation | Advanced chatbots, workflows, notifications & automated journeys | Basic greeting, away messages & quick replies |
| API Integration | ✅ Integrate with CRM, ERP, website, apps & business systems | ❌ No enterprise API integration |
| Bulk/Proactive Messaging | ✅ Approved message templates for scalable business communication, subject to Meta policies | Limited; not designed for enterprise campaigns |
| Chatbot & Live Agent | ✅ Bot + Live Agent + automated routing possible | Basic manual conversations |
| Notifications & Alerts | ✅ OTP, order updates, reminders, alerts, confirmations & other approved use cases | Primarily manual communication |
| Analytics & Reporting | ✅ Advanced reporting can be provided through API/platform integrations | Basic business messaging insights |
| Scalability | ✅ Designed for scalable, high-volume business communication | Suitable for smaller customer volumes |
Build powerful WhatsApp chatbots without any coding. Create automated conversation flows to answer FAQs, qualify leads, collect customer details, share product information, and connect users with live agents. This helps businesses provide instant support, reduce workload, and manage more customer conversations efficiently.
Connect WhatsApp Business API with your CRM, ERP, e-commerce platforms, and other business tools. Sync customer data, messages, orders, and events in real time to automate workflows, reduce manual tasks, and manage customer interactions from one central platform.
Capture and manage leads directly through WhatsApp conversations. Automatically collect customer details, segment leads, assign them to sales teams, send follow-ups, and track lead progress. This enables faster responses, better lead visibility, and improved conversions throughout the sales journey.
Run permission-based WhatsApp marketing campaigns using approved message templates. Send personalised offers, product updates, reminders, and re-engagement messages at scale. Use rich media, interactive buttons, and clear CTAs to increase customer engagement and drive measurable business results.
Here’s why businesses prefer WhatsApp API over traditional channels

Connect with customers on the world's most popular messaging app. Deliver instant notifications, updates, promotions, and personalized conversations where your audience is already active.

Create a professional brand identity using a verified WhatsApp Business profile, complete business information, and secure customer communication that builds credibility.

Boost conversions with personalized campaigns, product recommendations, abandoned cart reminders, promotional offers, and interactive messaging that encourages customer action.

Reduce response times with AI-powered chatbots, automated replies, FAQs, appointment scheduling, and seamless customer assistance—available around the clock.

Lower customer support and marketing expenses by replacing traditional SMS, email, and call-based communication with scalable, cost-effective WhatsApp messaging.

Communicate confidently using Meta's official WhatsApp Business API, offering enterprise-grade security, encrypted conversations, reliable delivery, and scalable messaging infrastructure.
Connect your WhatsApp Business number
Integrate with your CRM, website or applications
Set up automations, chatbots and workflows
Engage customers, capture leads and grow your business
Arihant Global offers WhatsApp Business API solutions that help businesses connect with customers through direct and personal conversations. Businesses can use WhatsApp to improve engagement, provide better support, and build strong, long-term customer relationships.
Direct access to official WhatsApp Business API
Seamless integration with CRM, ERP & other tools
Automate FAQs, support, follow-ups & more
Capture, assign & track leads from WhatsApp
Track performance and improve engagement
// WhatsApp Business API - PHP Example
<?php
$accessToken = "YOUR_ACCESS_TOKEN";
$phoneNumberId = "YOUR_PHONE_NUMBER_ID";
$recipient = "RECIPIENT_PHONE_NUMBER";
$url = "https://graph.facebook.com/vXX.X/"
. $phoneNumberId . "/messages";
$data = [
"messaging_product" => "whatsapp",
"to" => $recipient,
"type" => "template",
"template" => [
"name" => "hello_world",
"language" => [
"code" => "en_US"
]
]
];
$ch = curl_init($url);
curl_setopt($ch, CURLOPT_HTTPHEADER, [
"Authorization: Bearer " . $accessToken,
"Content-Type: application/json"
]);
curl_setopt($ch, CURLOPT_POST, true);
curl_setopt(
$ch,
CURLOPT_POSTFIELDS,
json_encode($data)
);
curl_setopt(
$ch,
CURLOPT_RETURNTRANSFER,
true
);
$response = curl_exec($ch);
curl_close($ch);
echo $response;
?>
// WhatsApp Business API - Java Example
import java.net.HttpURLConnection;
import java.net.URL;
public class WhatsAppAPI {
public static void main(String[] args)
throws Exception {
String accessToken =
"YOUR_ACCESS_TOKEN";
String phoneNumberId =
"YOUR_PHONE_NUMBER_ID";
String url =
"https://graph.facebook.com/vXX.X/"
+ phoneNumberId
+ "/messages";
URL apiUrl = new URL(url);
HttpURLConnection connection =
(HttpURLConnection)
apiUrl.openConnection();
connection.setRequestMethod("POST");
connection.setRequestProperty(
"Authorization",
"Bearer " + accessToken
);
connection.setRequestProperty(
"Content-Type",
"application/json"
);
connection.setDoOutput(true);
String json = """
{
"messaging_product": "whatsapp",
"to": "RECIPIENT_PHONE_NUMBER",
"type": "template",
"template": {
"name": "hello_world",
"language": {
"code": "en_US"
}
}
}
""";
connection
.getOutputStream()
.write(json.getBytes());
int responseCode =
connection.getResponseCode();
System.out.println(
"Response: " + responseCode
);
}
}
// WhatsApp Business API - Node.js Example
const axios = require("axios");
const accessToken =
"YOUR_ACCESS_TOKEN";
const phoneNumberId =
"YOUR_PHONE_NUMBER_ID";
const recipient =
"RECIPIENT_PHONE_NUMBER";
axios.post(
`https://graph.facebook.com/vXX.X/`
+ `${phoneNumberId}/messages`,
{
messaging_product: "whatsapp",
to: recipient,
type: "template",
template: {
name: "hello_world",
language: {
code: "en_US"
}
}
},
{
headers: {
Authorization:
`Bearer ${accessToken}`,
"Content-Type":
"application/json"
}
}
)
.then(response => {
console.log(
response.data
);
})
.catch(error => {
console.error(
error.response?.data
|| error.message
);
});
# WhatsApp Business API - Python Example
import requests
access_token = \
"YOUR_ACCESS_TOKEN"
phone_number_id = \
"YOUR_PHONE_NUMBER_ID"
recipient = \
"RECIPIENT_PHONE_NUMBER"
url = \
f"https://graph.facebook.com/vXX.X/" \
f"{phone_number_id}/messages"
headers = {
"Authorization":
f"Bearer {access_token}",
"Content-Type":
"application/json"
}
data = {
"messaging_product":
"whatsapp",
"to":
recipient,
"type":
"template",
"template": {
"name":
"hello_world",
"language": {
"code":
"en_US"
}
}
}
response = requests.post(
url,
headers=headers,
json=data
)
print(
response.json()
)
Connect the WhatsApp Business API with your CRM, ERP, website, e-commerce platform, and other business applications. Automate customer communication, send notifications, manage leads, provide customer support, and engage with customers at scale using WhatsApp.
Talk To ExpertConnect WhatsApp API with the tools you use every day.
Capture, nurture and convert leads on WhatsApp.
Drive immediate checkout updates, recover abandoned shopping carts, send delivery tracking links, and run seasonal sales promotions using high-delivery text blasts.
Automate patient appointment confirmations, send prescription pickup alerts, manage diagnostic report ready notifications, and secure doctor portal logins.
Keep parents informed with automated student attendance alerts, broadcast exam schedule updates, share fee reminders, and distribute admission campaign announcements.
Secure transactions with immediate 2-second otp sms delivery, provide real-time ATM withdrawal alerts, share balance updates, and deploy loan account statements.
Broadcast festive coupons, run customer loyalty program point updates, announce store launches, and re-engage dormant buyers with personalized local deals.
Share property site-visit invitations, distribute construction progress updates to buyers, and instantly route inbound property inquiry leads to sales executives.
Dispatch instant driver dispatch coordinates, update warehouse managers on incoming stock, send real-time delivery OTPs, and provide vehicle route tracking alerts.
Send instant flight/train booking confirmations, dispatch digital hotel check-in passes, share driver contact details, and send post-trip feedback links.
Launch your WhatsApp Business API quickly with Arihant Global. We handle onboarding, Meta verification, number setup and API activation so you can start engaging customers faster.
Create and configure your WhatsApp Business Account using Meta Business Manager for a smooth onboarding experience.
Our experts assist with documentation and Meta verification to help you get approved quickly and compliantly.
Configure your business number, display name and profile for a trusted customer communication experience.
We activate your API, perform testing and help integrate it with your CRM or application so you're ready to scale.
Send personalized promotional, transactional, and utility messages to thousands of customers instantly with high delivery rates.
Automatically send OTPs, order confirmations, appointment reminders, payment alerts, and delivery updates.
Provide 24×7 automated customer support with intelligent chatbots that answer queries and collect leads.
Increase engagement using Quick Reply Buttons, Call-to-Action Buttons, Product Catalogs, List Messages, and Rich Media.
Connect with customers through secure WhatsApp voice calls for sales, customer support, and service assistance.
Allow multiple team members to manage customer conversations from one shared WhatsApp Business number.
Integrate WhatsApp with your CRM, ERP, website, payment gateway, or custom application for seamless workflows.
Track message delivery, read rates, customer engagement, campaign performance, and conversion metrics in real time.
Talk to our WhatsApp API experts and take your customer engagement to the next level.
Talk to an ExpertWhatsApp Business API helps businesses connect with customers through WhatsApp at scale. With Arihant Global, businesses can use WhatsApp for customer communication, marketing, support, lead management, automation, and more.
Businesses can use WhatsApp Business API to send approved marketing messages, offers, product updates, reminders, notifications, and personalised messages. It also helps businesses communicate with customers directly and build better relationships.
Yes. WhatsApp Business API can be integrated with your website, CRM, ERP, e-commerce platform, and other business applications. This helps you manage customer conversations, automate workflows, and keep customer information connected.
Yes. Businesses can capture leads directly through WhatsApp conversations. Customer details can be collected, leads can be assigned to sales teams, follow-ups can be managed, and lead progress can be tracked for better conversions.
Yes, businesses can send WhatsApp messages at scale using approved message templates and according to WhatsApp’s business messaging policies. This can be useful for customer updates, notifications, marketing campaigns, and other business communications.
Yes. Businesses can send promotional campaigns, offers, product updates, reminders, and re-engagement messages using approved WhatsApp message templates and customer permissions.
WhatsApp allows businesses to communicate with customers through a channel they already use regularly. Businesses can provide quick responses, personalised communication, automated support, and timely updates, helping improve customer engagement and overall experience.
To get started, businesses generally need a business account, a suitable phone number, business details, and the required verification and approval. Arihant Global can help businesses with the WhatsApp Business API setup and integration process.
The setup time can vary depending on business verification, account approval, phone number setup, and integration requirements. The overall timeline may also depend on the complexity of your business use case and technical integration.
Yes. WhatsApp Business API can support businesses of different sizes. Startups and small businesses can use it for customer communication and lead generation, while larger businesses can use it for automation, integrations, marketing, customer support, and high-volume communication.
WhatsApp Business API can be useful across industries such as e-commerce, retail, banking and financial services, healthcare, education, real estate, travel, hospitality, and many other businesses that need direct customer communication.
Yes. With the right WhatsApp Business API platform, businesses can manage customer conversations through a web-based interface. Teams can handle messages, manage customer interactions, and support customers from a central platform.
Yes. Businesses can use automation for common questions and routine tasks while allowing customers to connect with a live agent when human support is needed. This helps businesses provide faster service without losing the personal touch.
Yes. WhatsApp Business API can be connected with CRM and lead management systems to help businesses capture customer information, automate follow-ups, manage conversations, and improve the overall sales process.
WhatsApp Business API is designed to support secure business communication. Businesses should also follow WhatsApp’s policies and use appropriate security practices when handling customer information and business data.
Businesses can use WhatsApp Business API for different types of communication, including customer notifications, order updates, appointment reminders, alerts, marketing messages, promotional campaigns, support messages, and other approved business communications.
You can contact Arihant Global to discuss your business requirements and WhatsApp communication needs. Our team can help you understand the suitable WhatsApp Business API solution, setup process, integrations, automation options, and communication requirements for your business.

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